Terms of service
Last Updated: 27 Mar,2026
Welcome to Kaithogai. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. GENERAL INFORMATION
- This website is operated by Kaithogai, based in Tamil Nadu, India.
- We are a GST-registered business and comply with applicable Indian tax regulations.
- Throughout the site, the terms “we”, “us”, and “our” refer to Kaithogai.
- By using our website, you agree to these Terms, including any policies referenced here.
2. ELIGIBILITY
By using this website, you confirm that:
- You are at least 18 years old, or accessing under supervision of a guardian.
- You will provide accurate and complete information during purchase.
3. PRODUCTS & INFORMATION
- We strive to display accurate product details, including title, description, pricing, and images.
- Minor variations in color, size, or finish may occur due to lighting, screen differences, or handmade nature.
- Availability of products is subject to change without notice.
4. PRICING & PAYMENTS
- All prices are listed in INR (₹) and include applicable taxes (GST where applicable).
- We reserve the right to modify pricing at any time without prior notice.
Accepted Payment Methods:
- Secure online payments via Razorpay (UPI, Debit/Credit Cards, Net Banking, Wallets)
- Cash on Delivery (COD) available for customer convenience (subject to serviceability)
We ensure all transactions are processed through secure payment gateways.
5. SHIPPING POLICY
- Orders are processed within 24 hours after confirmation.
- Delivery timelines vary based on location and courier partner, usually delivered in 1 - 10 days
Key Points:
- Currently, we ship only within India.
- International shipping is not available at the moment, but may be introduced in the future.
- Shipping charges (if any) will be displayed at checkout.
- Kaithogai is not responsible for delays caused by courier services or unforeseen circumstances.
6. RETURN & REFUND POLICY
- Our Return & Refund Policy is updated and available separately on our website.
- Customers are advised to review it before making a purchase.
- Refunds/replacements are processed only if requests meet the policy criteria.
7. INTELLECTUAL PROPERTY
- All content on this website—including images, product designs, logos, text, graphics, and branding—is the intellectual property of Kaithogai.
- Unauthorized use, reproduction, or distribution is strictly prohibited and may lead to legal action.
8. USER CONDUCT
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, disrupt, or misuse the platform
- Provide false or misleading information
We reserve the right to terminate access if misuse is detected.
9. ORDER ACCEPTANCE & CANCELLATION
- We reserve the right to accept or reject any order at our discretion.
- Orders may be cancelled due to:
- Product unavailability
- Payment issues
- Suspicious activity
Refunds (if applicable) will be processed accordingly.
10. LIMITATION OF LIABILITY
- Kaithogai shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the amount paid for the product.
11. THIRD-PARTY SERVICES
- We may use third-party services (e.g., payment gateways, logistics partners).
- We are not responsible for their independent policies or actions.
12. PRIVACY POLICY
Your submission of personal information is governed by our Privacy Policy:
👉 [https://kaithogai.com/policies/privacy-policy]
13. CHANGES TO TERMS
- We reserve the right to update or modify these Terms at any time.
- Changes will be effective immediately upon posting on the website.
14. GOVERNING LAW
- These Terms shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in Tamil Nadu.
15. CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
📧 kaithogaibydhurga@gmail.com
📞 6380431631 (Whatsapp only)
📍 Tamil Nadu, India