Kaithogai

You can contact us through Instagram(click here), Email(kaithogaibydhurga@gmail.com, or WhatsApp(click here) for any questions or support. Our team will respond as soon as possible.

Yes, Cash on Delivery (COD) is available with an additional charge. Please note that free shipping is not applicable for COD orders, but all other ongoing offers will still apply.

Refund & Replacement Policy

• Damaged product — Contact us within 8 hours of delivery with an uncut unboxing video and proof of purchase. We'll offer a replacement, refund, or store credit.
• Wrong or missing item — Full refund, no questions asked.
• Dissatisfied with the product — We don't offer refunds for this, but you can return it at your own shipping cost.
• Returns — We're not liable for damage during return transit. Replacements are processed only after we receive the item.

📧 Questions? Write to us at kaithogaibydhurga@gmail.com

We usually dispatch orders within 24 hours (except Sunday). In case of any unexpected delay, updates will be shared on our Instagram or WhatsApp status. Once dispatched, the delivery service typically takes 2–7 days to deliver your order, depending on your location.